On November 6-7, Vienna (Austria) hosted the joint 2nd International Conference on Healthcare Management and the 6th International Conference on Medical Education and Nursing (the 2nd International Conference on Healthcare and Hospital Management and the 6th International Conference on Medical and Nursing Education). The conference was attended by Oleg Petrenko, Deputy General Director for Strategic Development of the ISIDA Clinic.
“Management, like medical care, should be based on evidence,” Oleg Petrenko is sure. And he continues his story about his visit to Austria:
“The main idea of the conference: proper organizational culture and trust among medical personnel, as a basis for patient safety along with continuous training of nurses. After all, nurses are often the determining link in ensuring the safety of the medical care process.
Speakers and participants from all continents shared their experience of implementing a modern organizational culture in clinics, which provided the maximum level of safety for the patient.
ISIDA Clinic has been implementing modern principles of building an organizational culture for a number of years, which contributes to building trust among medical personnel, significantly reduces the potential negative impact of the “human” factor, minimizes errors in the process of organizing medical care for women and children.
Building such a culture requires continuous training of medical personnel throughout their professional life (continuing education & lifelong learning). And this is the basis of the principle of continuous professional development of staff applied in the clinic, investments in which are growing from year to year.
After all, not only modern equipment and protocols ensure quality and safety in the process of diagnosis and treatment, but also proper interaction between clinic employees, which is based on evidence–based practices in the management of professional medical activities, as well as on trust.
The conference allowed to see a wide range of tools for the implementation of the best management and training practices that have proven their effectiveness in the world and which can already be introduced into the daily practice of the ISIDA clinic.
Investing in staff development is a significant investment in the development of ISIDA blades in the future in order to fully meet the needs of our patients.”